At Destiny, we want to communicate as well as possible with all our customers. That is why your Portal Administrator can give each user in your company a specific role. Based on this, we send him or her the appropriate communication. Each contact person can also be assigned multiple roles:
Technical Contact: A technical contact person receives all technical information at company level. We keep him or her informed of planned maintenance works, defects and upgrades of services.
Billing Contact: As a Billing Contact you will receive financial information about updates about our prices and our systems. This contact person will NOT receive the Destiny invoices. You can request this directly from your Account Manager.
Commercial Contact: We will keep your Commercial Contact updated on all Destiny events, online and offline. He or she receives news about new solutions, adapted services (product updates) and interesting news flashes.