Integrate the Dstny platform with your business apps

The Dstny business communication platform integrates seamlessly with other popular tools and systems, such as Microsoft Teams and major CRMs. This way, we ensure that your company and employees can work as efficiently as possible and that customers get the best possible service.

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Microsoft Teams Connect

Integration of the Dstny communication platform with the Microsoft Teams collaboration platform is the best of both worlds:
Dstny’s business communication options for the perfect user and customer experience, and Microsoft’s elegant tools for effective collaboration. We offer three ways to integrate with Teams.

Discover our Teams Portfolio

CRM integrations

Our communication platform offers your customers exceptional service through CRM integrations. By enabling the office phone system to work together with a cloud CRM, you receive valuable information about the customer even before you answer a call.

Microsoft Teams Connect Portfolio

Integrating your Dstny communication platform with Microsoft Teams can be done on three levels,
regardless of your company’s digital transition phase. The perfect combination of Dstny’s business communication options and Microsoft’s elegant tools for effective collaboration

Teams Connect

Manage the Dstny platform directly from Teams

Via a Dstny app, directly available in your company’s Teams environment
Logging in and out of groups, voicemail, caller ID, analytics, etc.
Synchronise your availability status between Teams and the Dstny platform

Teams Connect Advanced

Making and receiving external calls via the Dstny app in Teams

Via a Dstny app, directly available in your company’s Teams environment
Use Teams as a softphone extension on the Dstny platform
Make external calls via the integrated keypad, call groups, IVR, FMC, etc.
It can be used with Teams Connect to manage your settings in the Dstny platform

Teams Connect Premium

Native calling via Microsoft Direct Routing

If you already have the Microsoft licence, via the native app in Teams
Use Teams as a softphone extension on the Dstny platform
Logging in and out of groups, IVR, FMC, caller ID, analytics
Advanced features such as call routing, automatic call distribution (ACD)