Destiny acquires Wavre-based telecoms players Fuzer and parent company Escaux to become Belgium’s market leader in cloud communications

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Authored on
7 June 2019
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Brussels, 7 June 2019 – Destiny – the Belgian provider of secure cloud communications solutions for innovative enterprises – has announced that it has finalised the acquisition of Unified Communications specialist Fuzer. Fuzer is a spin-off of Escaux that uses the technology developed by Escaux and delivers direct to service providers. Fuzer as a company will be fully integrated into Destiny and will disappear as a brand name. Escaux will remain a separate entity within the Destiny group. With this strategic acquisition Destiny becomes the Belgian market leader in cloud communications in one fell swoop, with more than 150,000 users. The company also strengthens its portfolio of services and enlarges its market segment. And following the acquisition of Belgium Telecom earlier this year, this acquisition represents a further strengthening of its local position in Brussels and French-speaking Belgium.

Cast-iron Unified Communications player

The Wavre-based telecoms operator Fuzer has built up a cast-iron reputation and expertise in the SME and enterprise landscape. The company focuses on Mobile Centric Unified Communications and customised fixed-mobile converged solutions, using Escaux’s unique white label IP telephony technology. 

Cross-pollination leads to strengthened local position

This acquisition allows all parties to strengthen each other's offering. That brings nothing but benefits for customers and enables Destiny to consolidate its position on the local market.    

Like Fuzer, we at Destiny believe in personal contact and innovative customised solutions. Fuzer’s customers can therefore trust that we will continue this approach. Furthermore, they now have access to the Destiny cloud platform and the company's connectivity and security portfolio. In turn, we can offer our customers more choice and features in customised UC and fixed-mobile converged solutions. This allows us to appeal to an even greater segment of the market with solutions for both SMEs and larger enterprises. And with their mainly Wallonian and Brussels customer base, it’s a great opportunity for us to further strengthen and expand our geographical footprint in this part of the country,” says Joachim Lauwers, Managing Director Belgium for Destiny.

Market leader in cloud communications

Destiny has given further growth a boost with this local acquisition. It brings the total customer base to 13,000 business customers and the company is now aiming for revised predicted turnover of 65 million euros this year.

“In a strongly evolving cloud communications market, innovation, digitalisation, automation and scale are very important to being able to continue playing a leading role in the future,” Daan De Wever, CEO of Destiny continues. “That, right there, was our reason for this acquisition. And it reinforces our role as the main innovative challenger on the B2B market. We also share the same entrepreneurial culture and customer-first mindset, and we have a similar vision and ambition. That complementarity, together with the cross-pollination of expertise, delivers major added value for our customers. And with now more than 150,000 users in our portfolio, with this acquisition Destiny becomes the largest Belgian cloud communications player in one fell swoop. We’re really proud of that,” he adds. 

Ideal partner

Fuzer with all its services becomes fully integrated into Destiny and will disappear as a brand. Technology developer Escaux remains a separate entity. All 50 staff from Fuzer and Escaux combined will be taken on and the management will be reappointed within the Destiny group.

“I am convinced that with Destiny’s expertise, scale and similar entrepreneurial culture, we have found the ideal partner for further growth,” says Etienne Saelens, CEO of Fuzer. And Christophe Hendriks, Chairman of the Board of Directors, and Amaury Demilie, CEO of Escaux add: “Together with Destiny we are in a stronger position than ever to continue to play a leading role in the future. We will therefore continue to develop our Mobile Centric UC technology, aimed at service providers.”

About Fuzer

Fuzer is a one-stop-shop fixed and mobile operator that ensures, via its cloud solution, that its SME customers can always communicate and stay in contact securely wherever they are, using any means of communication (mobile, telephone, chat, video) and any device (smartphone, tablet, PC, fixed telephone, headset). This makes mobile collaboration easy and practical. Fuzer focuses on not only SMEs and large enterprises but also public institutions. Customers include Decathlon, Test-Aankoop, Facq, Auto5, Schoenen Torfs, Broze, Stad Aalst, Durbuy, Province of Namur and City of Tournai.

About Escaux

Escaux focuses on the delivery of cloud communications solutions with which operators and telco service providers can quickly and efficiently offer their own customers “off the shelf” unique Mobile Centric Unified Communications and fixed and mobile converged services.

The Escaux Mobile Centric Cloud solutions are supported by a powerful and flexible software creation environment that is continually adding new building blocks to respond to the ever-changing business environment.

Escaux’s sole target market is service providers and fixed and mobile operators.  Customers include T-Mobile, Colt, Orange, Proximus, Airbus and Irisnet.

About Destiny

Destiny, founded in 2008, is a provider of secure cloud communications solutions, focusing mainly on small and medium-sized innovative enterprises. With more than 140 employees spread across Belgium and the Netherlands and an annual turnover of 42 million euros in 2018, the telecoms company has developed into the fastest-growing cloud and telecoms player on the Belgian B2B market.  Since then, growth has continued.  Destiny now employs more than 200 staff and is now aiming for revised predicted turnover of more than 65 million euros in 2019.

Using the Destiny cloud interaction platform, companies can communicate more efficiently with any device, from anywhere, thanks to the seamless blend of telecoms and IT in the underlying architecture. Destiny thereby offers very flexible and scalable solutions, which are a perfect match for the current needs of the customer and which can also be adapted to future needs.

Destiny’s proprietary network guarantees speed and advanced service for more than 13,000 business customers, including reputable companies such as Cevora, Democo, DPD, Ecover, Gabriëls, Interparking, Katoen Natie, McDonald’s, Officenter, Standaard Boekhandel, Würth and ZEB.

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