Convenient user application and online management portal
Using the convenient user application on their smartphone or computer, your employees can change their status (available, online, in a meeting, on holiday, etc.) and decide how to be reached. For example, during a meeting, they can be automatically routed to voicemail or a colleague.
As an employer, you manage things like users and call flows via the management portal and assign licences (for telephony and the call centre) according to the user’s specific needs. This helps you optimise your costs!
Analytics and integrations for greater efficiency
Dstny’s business communications platform can be enhanced with Business Analytics that map all your communications data and help you make informed decisions for effective communications. The platform also integrates seamlessly with other popular tools and systems, such as Microsoft Teams and major CRMs.
- We integrate with the best in their fields: Salesforce, Zendesk, etc.
- Valuable information about the customer even before the call is answered
- Helps your employees provide exceptional service to your customers
Benefits for your business
Higher customer satisfaction
The right communications solution means better service and optimal accessibility for your customers.
Wat onze klanten zeggen...
Customer satisfaction is the sole focus at Officenter and for that we need a reliable partner with the same mindset, such as Dstny.
General Manager Officenter
We were looking for a partner who was willing to brainstorm with us to enable the different offices to work together and communicate better. We found that partner in Dstny.
Chris Van Dessel
Managing Director Buro Market
Business communication tailored to your business? Contact us or use our configurator.
With our configurator, you build your ideal package in a few clicks and will immediately receive a price estimate. By choosing only the features that really help your employees get ahead, you never pay a euro too much. Would you prefer to get in touch right away and go over everything together? That can be arranged!