- Make and receive calls directly in Teams
- Presence synchronized across all channels
- Includes IVR, FMC, and more
Search website
The smart cloud phone system for your retail business.
Discover the Dstny Business Communications Platform
- Always connected: link stores, warehouses, and HQ without hassle.
- Better collaboration: fewer missed calls, faster customer service.
- Grow without stress: scale easily with seasonal staff or new locations.
- Smart and simple: fixed and mobile telephony, CRM and Microsoft Teams all in one platform..
Read how your organization can benefit, and experience it yourself with a demo.
5.000+ companies choose Dstny. Including these retailers.
_0.jpg)
Smart retail management starts with one communication platform
Fewer tools, more control.
With the Dstny Business Communications Platform,you manage fixed and mobile telephony, fully integrated with your trusted tools. Work smarter, faster, and more customer-focused, without IT complexity.
- Smooth communication in store, at HQ or in the warehouse.
Wherever your team works, communication is seamless. One location or twenty? It always stays simple.
- All phone system features in the cloud.
Calling via landline or mobile? It all works through one convenient system.
- Integration with 70+ popular CRMs and Microsoft Teams.
Call directly from Teams, with customer data instantly visible.
- Your fixed number seamlessly connected to your mobile.
With FMC (Fixed-Mobile Convergence), customers always dial the same number, no matter where you are. Consistent, recognizable, professional.
Did you know...?
In the MyDstny portal, you can manage users and mobile services yourself. Assign licenses tailored to each profile and save where it matters.
Does this sound familiar in your retail organization?
Dstny understands the reality of retail.
- Your team works across the shop floor, warehouse, or office. Keeping everyone reachable? Not always easy.
- Your business grows or changes quickly, with temporary staff or seasonal peaks. Communication tools need to scale with you.
- You’re using different tools that don’t always integrate well. That slows processes and frustrates employees.
- Your IT team has no time for complex installations or management. They need solutions that are quick to deploy and low maintenance.
The Dstny Business Communications Platform.
One platform for calling, customer contact and reporting.
Calling in Microsoft Teams
CRM integration on incoming calls
- Customer details pop up with every call
- 70+ CRM integrations (e.g. Salesforce, Odoo)
- Click straight through to the CRM record
Analytics & reporting
- Insights into communication and service
- Dashboards, trends, and integration with PowerBI, Qlik
- Data-driven optimization
More than communication: extra services for your retail organization
Internet & Managed Wi-Fi
- Fast, reliable fixed or mobile internet tailored to your locations
- Fiber, VDSL or 4G, adapted to each store
- Managed Wi-Fi for both staff and visitors
Business network (SD-WAN)
- Stable, intelligent routing between stores, HQ, and warehouses
- Real-time visibility and centralized management
- We handle configuration and support
Cybersecurity
- Advanced protection solutions
- Smartguard: next-generation firewall
- SASE Essential: managed end-point security
- Dstny is a Cisco Premier Certified Partner
About Dstny
Founded in 2008 by brothers Samuel and Daan De Wever, Dstny grew from an attic office into a leading European provider of cloud-based business communications.
From our headquarters in Brussels, we deliver solutions to businesses in seven countries, both directly and through partners.
With 1.000 employees and annual revenues of €250 million, we continue to grow, supported by an ambitious acquisition strategy since 2015.