Make and forward calls

Default configuration of your telephony

Devices:

  • Physical phone = primary device
  • ConnectMe = secondary device

Caller ID

  • Your normal number is displayed

Call flow

  • Different statuses (to inform your colleagues of your status, but also to route incoming calls correctly)
  • First the primary and secondary phones ring
  • After 30 seconds the call goes to voicemail
  • You can listen to your voicemail messages by dialing 8500. The default PIN is 4646
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Connect me verschillende statussen

STATUSES

  • Telework: You work from a different location than your office. For example, at home. Your mobile phone will ring for incoming calls, not your landline.
  • Holiday: Calls are automatically forwarded to your colleagues.
  • Busy: When you don't want to be disturbed, for example during a meeting
  • Out of Office: When you are out of the office and not available for any communication
  • Office: You are present at the office, your landline will ring first for incoming calls.

FOR ANY STATUS, YOU CAN CUSTOMIZE THE DESIRED AUTOMATIC ROUTING FOR INCOMING CALLS

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Connect me oproepflow

Call

  • Option 1
    • Enter the number
    • Press Enter to call
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Connect me nummer invoeren
  • Option 2
    • Search a contact
    • Click on the phone icon
    • Select the number you want to call
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Connect me contact persoon zoeken
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Connect me nummer kiezen
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Connect Me interface bellen

Microphone on, Microphone off = Mute (caller hears nothing

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Connect me microfoon aan en uit

On hold (caller hears music)

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Connect me beller in wacht zetten

Direct transfer

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Connect me oproep doorschakelen

Announced transfer (you speak tot he other person before transferring the caller)

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Connect me verbind de oproep aangekondigd door

Chat (only available during conversations with colleagues)

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Connect me chatten

Video calling (only available during conversations with colleagues)

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Connect me videobellen

Select media device (speaker, headset, etc.) 

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Connect me Kies je media-apparaat

End call

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Connect me beëndig oproep

Open keypad (click the keypad icon again to open the call screen).

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Connect me open klavier

Start a second call (you can transfer or switch between calls)

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Connect me start een tweede oproep

Transfer

Direct Transfer to someone in your contact list

  • Click on the arrow
  • Search the contact
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Connect me doorschakelen

Direct Transfer to a number

  • Click on the arrow
  • Enter the number (+3226860901)
  • Click Enter
  • The call is transferred
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Connect me nummers die je wil doorschakelen

Announced Transfer

  • Click on the double arrow
  • Enter the number (same way as Direct Transfer)
  • Speak to the person you are transferring tot o announce the call
  • Transfer when you’re ready

Forward to another number

Go to the Setting options

  • Go to “Settings”
  • Select “Communication Server”
  • Select “Communication Flow”
  • Select your Forward option

Select which type of calls should be forwarded

Enter the number

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Connect me doorschakelen naar een ander numme