However, the biggest advantage of all with unified communications (UC) lies in its ease of use for anyone who works with it. This derives from fixed-mobile convergence / FMC (or fixed-mobile unification / FMU): the integration of fixed and mobile telephone numbers.
In concrete terms, this means that everyone in your company or organisation receives one fixed number at which they can be reached. Employees can keep their mobile private number as normal, but they no longer have to share it with customers or other contacts if someone wants to contact them outside the office. You just call their fixed work number, they decide entirely for themselves how they’ll answer calls: with their fixed device if they’re in the office, with their smartphone or softphone if they’re working at home or travelling. Another great feature: if they call on their mobile phone, they can still display their fixed number to their contact.
The softphone is a software application that you install on your computer or just use in your browser without installation, or on your smartphone with an app. That way, your laptop or desktop or your smartphone gets all the options of an old-fashioned phone plus a range of modern communication tools.
Whatever challenge you face: Dstny has a customised cloud communications solution. See here for more information.
What applications are available now with fixed-mobile convergence (FMC) apart from communication via one fixed number? Well, all kinds of things to make sure that you can do your work even more easily and efficiently. For example, all your devices will ring when you receive an incoming call: you can choose how you want to handle the call. And if you can't take it, for example because you're in a meeting, a colleague can take the call for you. You can set this option automatically yourself. Do you want to take a call? You can do that too. What's more, you can do as much video conferencing as you like via your computer or your mobile device, as if you were sitting together in the same room.
Smarter and more efficient communication and collaboration: ultimately, that’s what unified communications (UC) gives you.
Read here how FMC gives you a better work-life balance
A single integrated communication platform in your company? Read all about cloud communications