1. Value Added Services (VAS) numbers
1.1 What is meant by Value Added Service (VAS) numbers?
Value Added Service (VAS) numbers are e.g. premium-rate numbers, freephone numbers or shared cost numbers you can call and/or text to receive access to services like gaming, matchmaking, content editing, information such as the weather forecast, doctors on call, etc.
1.2 How are your calls and SMS to VAS numbers charged in roaming?
When you travel outside Belgium (roaming) and you call or text to any VAS number (local, Belgian, EU or non-EU):
- your national tariff is not applicable
- the tariff advertised for local users is not applicable
- higher charges could apply, also for services advertised in the visited country as freephone numbers (these are only free for local users and not for roamers)
1.3 Are the VAS number ranges the same in the visited country as in Belgium?
No. The VAS number ranges vary from one country to another.
1.4 How can I know that I call or text a local VAS number in the visited country and that higher charges could apply?
In order to help you to know if higher charges could be applicable, click on the below button to consult the database on the BEREC (Body of European Regulators for Electronic Communications) website. Then select the country in the list and the local VAS number ranges specific to the visited country will be displayed. If the list is empty, this means that no VAS numbers range is currently available in the visited country.
2. Emergency Services and Public Warning Mobile Applications
2.1 How can I contact the emergency services in the visited country?
In case of emergency, we recommend to call free of charge the unique European emergency call number 112. This call number is available from the visited country for local users but also for you as a roamer.
2.2 What is meant by “public warning mobile applications”?
Public warning mobile applications are mobile applications that can be downloaded by the user on his smartphone in some countries in order to receive public warnings in case of imminent or developing major emergencies and disasters in the visited country.
2.3 What are the alternative local means to contact the emergency services in the visited country and how can I know if a local public warning mobile application can be downloaded?
More info about the local alternative means to contact the emergency services that are specific to the visited country can be found by clicking on the below button. If the list is empty, this means that no public alternative contact is currently available in the visited country.
If any, the public warning mobile applications that are specific to the visited country are available by clicking on the below button. In order to download them, click on the relevant link and follow the instructions. If the list is empty, this means that no public warning mobile application is currently available in the visited country.
Legal warning
The above mentioned specific country information contained lists is from the mandatory database created by the BEREC (Body of European Regulators for Electronic Communications) on the basis of data provided by the National Regulatory Authority of the visited country. This specific information is currently only available in English. Destiny NV is neither the content owner nor the controller of the specific country information indicated in these lists. Therefore, Destiny NV disclaim all liability in case of error, omission, lack of quality, inaccuracy of the content as well as in case these alternative contact means and/or local public warning mobile applications are not accessible to their users when roaming. This content may be amended from time to time without prior notice for reasons independent of Destiny NV’s will.
4. Dstny Fair Use Policy
Consult the below link for Dstny's Fair Use Policy