SmartMobile Plus

Communicate and collaborate smartly. Anywhere and at any time. Via one fixed landline number.

Never miss an important call

Collaborate remotely the smart way

Always get fast access to all data via IT integrations

Ask for your free audit

How does SmartMobile Plus work?

Working and communicating smartly any time and anywhere with one fixed landline number: how does it work? Find out with the practical example of Jack. Or watch below how our support team communicates with our customers.

A practical example

Jack works as an agent in an insurance office. In this role, he’s often on the road visiting customers. With the SmartMobile Plus solution, this is what his working day could look like:

7h33

Monday morning, the start of the new working week. Jack leaves for the office. He's in the car when a customer tries to reach him on his work number. Because Jack opted to set his business status from 8 am onwards only, the customer is automatically redirected to an available colleague.

08h09

Jack arrives at the office a little after 8 o’clock. Again, someone calls his work number. He answers the call on his fixed device at work. While still in the middle of the call, Jack notices that it’s time to leave for an outside appointment.

09h03

Jack easily switches the call from his fixed to his mobile device. He continues to talk to his customer without interruption. After the call, he is still available on his business number at any time, but via his mobile device. That way, he doesn't miss a single call when he’s out and about.

10h15

When Jack goes into a meeting for the rest of the day, he adjusts his availability using the mobile app. His colleagues now know that he cannot be reached. And his incoming calls? They're answered by an available colleague.

12h11

After his appointment at the customer, Jack decides to go on working from home. He still has a meeting with colleagues on his schedule. With screen sharing, all those present can easily follow the proceedings.

16h36

Just before the end of the working day, Jack receives a final call from a customer. The CRM tool opens automatically with the customer’s details. Jack knows immediately exactly who is on the line and can help his customer efficiently. After 5 pm, the working day is done. Jack’s business calls are sent automatically to his voicemail.

All the details of SmartMobile Plus

What SmartMobile Plus can do How you use it How we get it to you How much it costs

What SmartMobile Plus can do

Unlimited internal and external calls to all fixed landline and mobile national numbers via VoIP
Fixed/mobile integration: outbound and inbound calls via one fixed landline number, whatever device you have
Seamless integration with your back office applications, such as ERP & CRM software: Teamleader, Microsoft Teams, Salesforce, Gmail and much more
Set statuses: display when and how you’re available, both today and for future activities
Work easily with your colleagues and customers via chat, video calls and screen sharing
Multi-device ringing: decide for yourself which communication tool you’ll use to answer calls: mobile, softphone or a fixed device
Make group calls and conference calls
One voicemail for all devices
Redirect or answer calls via a voice computer with an options menu (IVR)
Set up small call centres with queuing, with the facility to communicate waiting times to people who call up.

How you use it

With SmartMobile Plus, every user decides individually what device suits him or her best.

Fixed devices

Polycom IP Phones

Wired headsets

Plantronics Headset
Jabra Headset
USB connection for PC or mobile device

Wireless headsets

Plantronics Headset
Jabra Headset
DECT/bluetooth connection for PC or fixed device

Naturally, you can integrate your SmartMobile Plus fully with your mobile device. So you don't necessarily have to invest in different hardware.

How we get it to you

Personal delivery from A to Z: that's what we do.

You’ve ordered SmartMobile Plus? Your personal project manager will schedule a meeting to go through the set-up of your new telephone exchange.

One of our technicians will start with the configuration and installation. We will port your current numbers or order new ones.
No worries: we’ll only interrupt your telephony to the minimum extent.
Naturally, we’ll instruct you in how to handle SmartMobile Plus. Portal managers and end users will get a customised training course from us (or from the manager at your company).
As soon as everything is implemented, your IT manager can carry out all changes via the user portal. Naturally, you can also contact our support team.

How much it costs

You pay a one-time installation fee and a monthly license fee per user. Included: call minutes for all profiles and the integration of your CRM or ERP systems. Totally transparent: you see how much you will have to pay at all times.

You also choose the right profile per employee, so that your payments are perfectly tailored. The difference in costs per profile depends on your colleagues’ data usage and on the question of whether they work in the office or not.

For a complete overview: consult our brochure.